Investigating the Relationship between Job Satisfaction and Job Performance of Employees in Pharmaceutical Companies in Heilongjiang Province, China
DOI:
https://doi.org/10.53797/ujssh.v3i2.19.2024Keywords:
Job Satisfaction, Job Performance, Pharmaceutical Companies, Human Resource ManagementAbstract
In recent years, increasing attention has been paid to professional life, with employee satisfaction and job performance becoming focal points for researchers and managers in the field of human resource management. These issues have emerged as prominent topics within the discipline. In practical settings, it is crucial to accurately understand the relationship between employee satisfaction and job performance. By implementing scientific measures to enhance employee satisfaction, it is possible to improve job performance and fully utilize human resources to promote enterprise development. This study randomly selected 220 employees from pharmaceutical companies in Heilongjiang Province as survey subjects. Employing reliable and valid scales as the main research tools, descriptive statistical analysis and correlation analysis were conducted to explore the relationship between employee satisfaction and job performance in medium and large pharmaceutical companies in Heilongjiang Province. The results indicate that there are differences in employee satisfaction and job performance based on individual attributes. A significant positive correlation exists between employee satisfaction and job performance, with the correlation between employee satisfaction and peripheral performance being greater than that with task performance. Employee satisfaction has a positive impact on job performance. This paper analyzes the relationship between employee satisfaction and job performance based on the actual situation of employees in pharmaceutical companies in Heilongjiang Province, aiming to objectively reflect the impact of employee satisfaction on job performance. It provides a reference for improving employee satisfaction and job performance in pharmaceutical companies in Heilongjiang Province.
References
An, J., Liu, Y., Sun, Y., & Liu, C. (2020). Impact of work–family conflict, job stress and job satisfaction on seafarer performance. International journal of environmental research and public health, 17(7), 2191.
Blum, B., & Naylor, J. (1968). Industrial Psychology Theoretical and Social Foundation. New York: Harper and Row.
Borman. W, C. & Motowidlo. S, J. (1993), Expanding the criterion domain to include elements of contextual perfomiance. In N, Schmitt & W, Borman (Eds,). Personnel selection in organizations (pp, 71-98), New York: Jossey-Bass.
Bowling, N. A. (2007). Is the job satisfaction–job performance relationship spurious? A meta-analytic examination. Journal of Vocational Behavior, 71(2), 167-185.
Bowling, N. A., Khazon, S., Meyer, R. D., & Burrus, C. J. (2015). Situational strength as a moderator of the relationship between job satisfaction and job performance: A meta-analytic examination. Journal of Business and Psychology, 30, 89-104.
Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 35–70). San Francisco, CA: Jossey-Bass.
Cook, A. L. (2010). Job satisfaction and job performance: is the relationship spurious? (Doctoral dissertation, Texas A & M University).
Davidescu, A. A., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among Romanian employees—Implications for sustainable human resource management. Sustainability, 12(15), 6086.
George, J.M. and Zhou, J. (2002), “Understanding when bad moods foster creativity and good ones don’t: the role of context and clarity of feelings”, Journal of Applied Psychology, Vol. 87, pp. 687-697.
Gottfredson, R. K., & Aguinis, H. (2017). Leadership behaviors and follower performance: Deductive and inductive examination of theoretical rationales and underlying mechanisms. Journal of organizational behavior, 38(4), 558-591.
Gridwichai, P., Kulwanich, A., Piromkam, B., & Kwanmuangvanich, P. (2020). Role of Personality Traits on Employees Job Performance in Pharmaceutical Industry in Thailand. Systematic Reviews in Pharmacy, 11(3).
Hameed, A. A. (2021). Employing the indicators of stereotypes and the dimensions of organizational clarity and their role in achieving the planned organizational behavior Analytical study on a sample of workers in some departments of the Faculties of Engineering, University of. Journal of Economics and Administrative Sciences, 27(127), 112-134.
Hartika, A., Fitridiani, M., & Asbari, M. (2023). The effect of job satisfaction and job loyalty on employee performance: A narrative literature review. Journal of Information Systems and Management (JISMA), 2(3), 9-15.
Haryono, S., Supardi, S., & Udin, U. (2020). The effect of training and job promotion on work motivation and its implications on job performance: Evidence from Indonesia. Management Science Letters, 10(9), 2107-2112.
Hoppock R. (1935) Job Satisfaction, New York; London: Harper and Brothers.
Hunter, J. E. (1983). A causal analysis of cognitive ability, job knowledge, job performance, and supervisory ratings. In F. Landy, S. Zedeck, & J. Cleveland (Eds.), Performance measurement and theory (pp. 257–266). Hillsdale, NJ: Erlbaum.
Judge, T. A., Zhang, S. C., & Glerum, D. R. (2020). Job satisfaction. Essentials of job attitudes and other workplace psychological constructs, 207-241.
Kalleberg, A. L. (1977). Work values and job rewards: A theory of job satisfaction. American sociological review, 124-143.
Katebi, A., HajiZadeh, M. H., Bordbar, A., & Salehi, A. M. (2022). The relationship between “job satisfaction” and “job performance”: A meta-analysis. Global Journal of Flexible Systems Management, 23(1), 21-42.
Lawler. E. E., III. & Porter, L. W. (1967). The effect of performance on job satisfaction. Industrial Relations, 7, 20-28.
Linz, S. J., & Semykina, A. (2012). What makes workers happy? Anticipated rewards and job satisfaction. Industrial Relations: A Journal of Economy and Society, 51(4), 811-844.
Liu, D., Yang, X., Zhang, C., Zhang, W., Tang, Q., Xie, Y., & Shi, L. (2022). Impact of job satisfaction and social support on job performance among primary care providers in Northeast China: a cross-sectional study. Frontiers in Public Health, 10, 884955.
Liu, D., Yang, X., Li, Q., Shi, L., & Tang, Q. (2021). Prevalence and associated factors of the career plateau of primary care providers in Heilongjiang, China: a cross-sectional study. BMC Family Practice, 22, 1-9.
López-Cabarcos, M. Á., Vázquez-Rodríguez, P., & Quiñoá-Piñeiro, L. M. (2022). An approach to employees’ job performance through work environmental variables and leadership behaviours. Journal of Business Research, 140, 361-369.
Macdonald, C. (2009). Scoping mortality research:(report of the mortality research steering group). British Actuarial Journal, 15(1), 33-83.
Mayo E (1933) The Human Problems of an Industrial Civilization. New York: Macmillan.
Miao, R., & Cao, Y. (2019). High-performance work system, work well-being, and employee creativity: Cross-level moderating role of transformational leadership. International journal of environmental research and public health, 16(9), 1640.
Morse, Nancy C. 1953 Satisfactions in the White-Collar Job. Ann Arbor: Institute for Social Re- search, Univcrsity of Michigan.
Motowidlo, S.J. and Van Scotter, J.R. (1994). Evidence that task performance should be distinguished from contextual performance, Journal of Applied Psychology, 79(4), 475-480.
Na, T., & Lijuan, T. (2022). Comparative Study and Enlightenment on Innovation Achievements of Pharmaceutical Industry in Liaoning Province. Asian Pharmaceutical Industry, 17(3), 214-221.
Ölçer, F., & Florescu, M. (2015). Mediating effect of job satisfaction in the relationship between psychological empowerment and job performance. Theoretical and Applied Economics, 22(3), 111-136.
Rinny, P., Purba, C. B., & Handiman, U. T. (2020). The influence of compensation, job promotion, and job satisfaction on employee performance of Mercubuana University. International Journal of Business Marketing and Management (IJBMM), 5(2), 39-48.
Shi, Y., Xue, H., Ma, Y., Wang, L., Gao, T., Shi, L., ... & Yan, G. (2020). Prevalence of occupational exposure and its influence on job satisfaction among Chinese healthcare workers: a large-sample, cross-sectional study. BMJ open, 10(4), e031953.
Sittisom, W. (2020). Factors affecting Job Satisfaction of Employees in Pharmaceutical Industry: A Case Study of Thailand. Systematic Reviews in Pharmacy, 11(3).
Smith, P. C., Kendall, L. M., & Hulin, C. L. (1969). Measurement of satisfaction in work and retirement. Chicago: Rand-McNally.
Vroom, H. (1964) Work and Motivation, Wiley, New York.
Wang, H., Jin, Y., Wang, D., Zhao, S., Sang, X., & Yuan, B. (2020). Job satisfaction, burnout, and turnover intention among primary care providers in rural China: results from structural equation modeling. BMC family practice, 21, 1-10.
Weiss, D. J., Dawis, R. V., England, G. W., & Lofquist, L. H. (1967). Minnesota Satisfaction Questionnaire (MSQ). terjemahan Eko Hartanto, Minneapolis: University of Minnesota.
Wijayanti, R. Y., Susita, D., & Ahmad, G. N. (2022). The Effect of Work Environment and Work Attitude on Employees' Performance through Work Motivation. Accounting & Finance/Oblìk ì Fìnansi, 96(2).
XU, L., WENG, K., JIANG, D., & CHU, S. (2020). Study on Evaluation of Innovation Efficiency of Pharmaceutical Industry in China Based on Three-stage Data Envelopment Analysis. China Pharmacy, 1921-1926.
Yu, X., Zhao, Y., Li, Y., Hu, C., Xu, H., Zhao, X., & Huang, J. (2020). Factors associated with job satisfaction of frontline medical staff fighting against COVID-19: a cross-sectional study in China. Frontiers in public health, 8, 426.
Zhang, Z., Shi, G., Li, L., & Bian, Y. (2020). Job satisfaction among primary care physicians in western China. BMC Family Practice, 21, 1-10.
Zhong, S., Liang, S., Zhong, Y., Zheng, Y., & Wang, F. (2022). Measure on innovation efficiency of China's pharmaceutical manufacturing industry. Frontiers in Public Health, 10, 1024997.2012.05.090 [Example for Online Journal]
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Song Lou, Thillai Raja Pertheban
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
