The Role of Top Management in Hybrid Cloud Computing Adoption: A Systematic Review of Decision-Making Factor
DOI:
https://doi.org/10.53797/ujssh.v4i1.39.2025Keywords:
Top management, hybrid cloud computing, decision making, systematic review, PRISMAAbstract
The increasing adoption of hybrid cloud computing introduces strategic and operational challenges, highlighting the critical role of top management in decision-making. While prior studies largely focus on technological and security aspects, this study addresses a growing need to explore leadership-driven factors influencing hybrid cloud adoption. Using a systematic literature review (SLR) guided by the PRISMA framework, 24 peer-reviewed articles were selected from reputable databases based on defined inclusion and exclusion criteria. This review identifies key decision-making factors shaping top management's adoption of hybrid cloud solutions across industries, framed within the Technology–Organization–Environment (TOE) framework. Technological factors included complexity, data security, relative advantage, and compatibility; organizational considerations centered on cost, resource availability, and leadership readiness; while competitive pressure emerged as the dominant environmental factor. Industry-specific findings revealed that healthcare, IT, and local government emphasized relative advantage and compatibility, whereas telecommunications prioritized innovation and operational efficiency. Small and medium-sized enterprises (SMEs) focused on scalability, cost-effectiveness, and security. Common adoption barriers included security concerns, integration complexity, and organizational readiness. The study also examined decision-making models and proposed a conceptual framework highlighting leadership’s influence on hybrid cloud strategies. By shifting focus from technical to managerial perspectives, this research fills a gap in current literature and offers actionable insights for business leaders, IT executives, and policymakers. The findings support more strategic, leadership-informed approaches to hybrid cloud integration. Future studies should empirically validate these factors across varied contexts to strengthen the understanding of hybrid cloud adoption dynamics.
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