Exploring the Role of Organizational Change and Commitment in Shaping Employee Performance: Evidence from Fifteen Supermarkets in Huangpu, Shanghai
DOI:
https://doi.org/10.53797/ujssh.v4i1.3.2025Keywords:
Organizational change, organizational commitment, employee performance, supermarkets, Shanghai cityAbstract
In the dynamic retail environment of Huangpu district, Shanghai, large supermarkets face increasing pressure to implement organizational changes to maintain competitiveness and meet evolving consumer demands. This study aims to investigate the influence of organizational change and organizational commitment on employee performance within this context. Utilizing a quantitative research design, data were collected from a sample of 350 employees across fifteen large supermarkets and analyzed using Structural Equation Modeling (SEM). The findings reveal significant positive effects of organizational change on both employee performance and organizational commitment, with organizational commitment acting as a key mediator that amplifies the impact of change initiatives on performance outcomes. The study underscores the importance of strategic change management and fostering strong organizational commitment to drive enhanced employee productivity. These insights offer valuable guidance for retail managers in effectively managing change processes and building a committed workforce, contributing to the broader understanding of employee performance dynamics in the retail industry.
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